Rezerv

1. What we collect

Your phone number, name and surname, an optional photo and title, your language, your reservations and their history, device tokens for push notifications, and technical logs (IP address, browser, errors) needed to keep the service secure.

2. Why we use it

To create and confirm reservations, to notify you and the business, to show you your history, to prevent abuse and no-shows, and to improve the service. We do not profile you for advertising.

3. Who sees your data

The business you book with sees your name, phone number and photo so it can confirm and contact you. Message delivery uses WhatsApp (Meta) and SMS providers; hosting and error monitoring providers process data on our behalf under contracts. We never sell your data.

4. How long we keep it

Account data for as long as your account exists. Reservation history for 3 years after the reservation, for disputes and legal obligations. Technical logs for up to 90 days.

5. Your rights

You can see and correct your data in your account, and delete your account from the settings page or by contacting support. You may ask for a copy of your data or object to a use of it at any time.

6. Cookies

Rezerv uses a session cookie to keep you signed in and a language preference. Product analytics, when enabled, is aggregated and not used for advertising.

7. Contact

For any privacy question use the support contacts in the footer.